How to order a repeat prescription

There are 3 ways to order your Repeat Prescription from the Practice. 

Please note prescription requests made via the General & Appointment telephone lines will be transferred through to the repeat prescription voicemail. This enables our call handlers to answer calls relating to general queries and appointment requests as efficiently as possible. 

We advise to request your repeat medication 7 days prior to it running out. This allows our Prescribing Support Team to process the request and send it to your nominated chemist. 

WEBSITE 

Click HERE to order your repeat medication via our online Practice form. Please provide details on the medication name, dosage & quantity. Also include where you would like to collect the prescription from. 

REPEAT DISPENSING

Do you have a regular prescription? Using electronic repeat dispensing (eRD) means you don’t have to worry about contacting your GP ahead of every repeat prescription. Click HERE for more information.

TELEPHONE 

You can order by telephoning 01228 888501 and leaving a voicemail message. This line is open 24/7.

You can also call the main switchboard number 01228 588121 and selecting option 1 - Order Repeat Prescription. 

When leaving a message please include your:

• name
• date of birth
• address
• which prescription items you require
• which pharmacy you would like to collect them from

NHS APP

Order your repeat prescription online at a time that suits you via the NHS App. You can easily choose where your prescriptions are sent. You can also order your prescription at any time that suits you. There's no need to wait on the phone line or wait until the surgery opens. It's easy to use and your details and information are protected by the highest standards of online security.

If you hit a snag you can go to 'Help' in the top right-hand corner of the app or visit nhs.uk/helpmeapp.    

USE THE NHS APP TODAY

Please allow 4 working days for your prescription to be processed by the Prescribing Support Team