When We Are Closed

NHS 111

Out of Hours Emergency Care – NHS 111  the 24/7 urgent care advice service.

If you require urgent medical assistance which cannot wait until the surgery re-opens, dial 111  (free phone number)


NHS 111 is now available online

NHS 111 online uses the same clinical algorithms as the 111 phone service, taking you through questions about your symptoms to receive tailored advice on what to do next and where to go. You can access NHS 111 online on a smartphone, tablet or computer – 24 hours a day, 7 days a week – and if needed you will be connected to a nurse, emergency dentist or GP.

NHS 111

This new way to access NHS 111 provides you with another convenient way to get the right help or advice when you need it. Whether over the phone or online, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible.

So, if you think you need medical help and advice visit 111.nhs.uk.

‘Help Us Help You’ know what to do.


In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Alternatively you can visit your nearest Minor Injury Unit:

Penrith Hospital
Penrith Community Hospital
Bridge Lane
Tel: 01768 245555
Open 24 hours


Upcoming Bank Holidays and Staff Training