The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you to see test results faster. It also lets you read review notes from your appointments in your own time.

We're now letting you see all the information within your future health record automatically. If you are aged 16 and over and have an online account, such as through the NHS App, NHS website, or any other online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people already have access to this feature, this will not change.

This means that you will now be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or any other specialists involved in your care. You will only be able to see information from 1st November 2022, not any historic medical records. For most people. access will be automatic, and you won't need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to  make sure that having access is of benefit to you. There may be some sensitive information on your records, so you should speak to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information in writing to our Secretarial Team. These changes only apply to personal information about you and not users you are proxy for. 

The NHS App, website and other online serviced are all very secure, so no one is able to access your information except you. You'll need to make sure you protect your login details. Don't share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your doctor (GP) or reception staff.

Published: Aug 9, 2022